• Bolton

Website Raise the Youth Foundation

Family Support Worker

Salary: £17,000 – £19,500 dependant on experience. (pro rata)

Contract: 52 weeks (Term Time will be considered)
Initially 12 months Fixed Term Contract

Working Pattern: 14 hours per week (some evening work required, and fewer hours could be considered)

Holiday entitlement: 25 days, plus bank holidays per annum (pro rata)

Primary Purpose of the Job

To efficiently and effectively work as part of a team to deliver practical, emotional and transformational support, advice and signposting to families, including parents and siblings of pupils and young people currently engaging with Raise.


Job Description

Key Responsibilities and Accountabilities

  1. Work as part of a team and a partnership to deliver the aims of the projects.
  2. Engaging and build effective nurturing relationships with parents and young people some of whom may initially be reluctant or resistant.
  3. Work in partnership with other services and build referral and signposting pathways.
  4. Empower families to develop using asset and strength-based practice.
  5. Undertake assessment of needs and help to create effective person-centred support plans.
  6. Provide different types of support to children, young people and their families including practical, emotional and transformational support.
  7. Effectively manage your own caseload to ensure you meet and evidence progress.
  8. Build supportive connections between families and the community so they contribute to the development of the community.
  9. Complete referral paperwork, including Early Help referrals.
  10. Attend and contribute to multi-agency meetings and advocate for.
  11. Input into the creation and maintenance of risk assessments.
  12. Work with parents/carers and communities to build trust to improve outcomes.
  13. Build and expand mutual support networks within the localities you work.
  14. Maintain participant records and provide reports/data as required.
  15. Follow all company policies and procedures.
  16. Follow all aspects of GDPR and data sharing protocols.
  17. Undertake appropriate training and CPD, including self-directed.
  18. Undertake other duties and tasks as appropriate.

Person specification

Skills and Competencies – experience of

  1. Proven experience of delivering support to children, young people or families with evidence of achieving positive outcomes.
  2. Proven skills of supporting young people and families where there are complex social or emotional needs and associated antisocial behaviours.
  3. The skills and ability to provide good quality needs and strength-based assessments, matching needs to family centred support plans and clear recording of interventions and progress.
  4. Experience of working across sectors – including working in a community setting, within asset-based community development practice, within education, health and justice.
  5. The skills to practice with families using a range of methods – online, individual case work, group work. 
  6. Using recording systems to report on concerns, interventions, sign posting and outcomes.
  7. Applying trauma informed or other evidence based practice. 
  8. Reporting on outcomes in an appropriate format for different stakeholders.
  9. Monitoring performance of the services and work to continually implement improvements.
  10. Experience of inputting into risk assessments and the ability to dynamically review risk.
  11. Skills of working in a partnership context. 
  12. Full, clean driving licence, available car and business insurance.

Personal Qualities

  1. High levels of emotional intelligence including personal resilience, calmness under stress and the ability to quickly ‘bounce back’ after setbacks. 
  2. A strong team player, able to work with staff in the organisation with differing priorities and from different disciplines. 
  3. Good communication skills – written and spoken.
  4. Good organisational skills, including time management. 
  5. Have a wide range of skills to build trusting relationships with participants to improve engagement.
  6. Comfortable working young people and families with challenging behaviours.
  7. Willingness to take responsibility for own learning including partaking in own CPD.
  8. Flexible and adaptable to the needs of participants and he service.
Knowledge/Experience/Qualifications/Training etc.
  1. Good level of literacy and numeracy.
  2. Youth and Community or a similar relevant qualification and/or training.
  3. An understanding of trauma informed / Ace aware practice. 
  4. Experience of multi-agency working.
  5. Experience of delivering targeted interventions to young people and/or families.
  6. Good practical working knowledge of ICT and its applications, including monitoring and recording.
  7. An ability to form positive working relationships with colleagues, students, parents, carers and statutory bodies.
  8. Working knowledge of relevant policies and codes of practice and legislation.

For further information please contact the HR Advisory Team on 01204 431946.

To apply please download the application form, complete and email to mohini.wadher@raisetheyouth.co.uk. Alternatively you can click the ‘apply for job‘ below button below and send via the form.

Download Job Description / Person Specification by clicking here.

Download job advert by clicking here.

Closing date: 17.00, 20th April, 2021.


Raise the Youth Foundation CIC is an Equal Opportunity Employer and welcomes applications regardless of race, nationality, ethnic origin, sex, marital status, disability or age. All applicants are considered based on their merits and abilities for the job. All posts are subject to enhanced DBS checks. We operate a strict safeguarding policy which is consistently and rigorously applied.

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